Friend Request: Journey and Experience Mapping


Nick is an account executive at a PR agency. He is the human equivalent of a golden retriever — friendly, social, and always looking to make deep and meaningful connections. He finds it cumbersome that when he meets someone new, he needs to access multiple social media platforms separately to befriend/follow them. I want to create a social media management app that allows users to access and manage all their social media platforms and broaden their networks from one dashboard. 

User Map:

User Journey:

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